| Document Name | Description | Last Updated |
|---|---|---|
| Employees Trainers Abuse and Misconduct Prevention Policy | Leo’s Fitness Lab’s zero-tolerance policy on sexual abuse, misconduct, and harassment, including definitions, reporting procedures, anti-retaliation protections, investigation protocols, employee relationship rules, mandatory reporting to authorities, and worker screening measures. | Never revised |
| Employees Trainers Air Conditioning System | How to manage and secure the air conditioning settings to maintain a consistent temperature, with key handling and repair instructions. | Never revised |
| Employees Trainers ARX OMNI Machine Maintenance | How to perform quarterly maintenance on the ARX Omni machine by inspecting and documenting the condition of its cables and wheels to prevent malfunctions. | Never revised |
| Employees Human Resources Calling in Sick or Tardy | Procedures for reporting sick time and tardiness, including PTO usage requirements and consequences for failing to properly notify a supervisor. | Never revised |
| Employees Trainers Cellular Phones and Smart Watches in the Office | Policy on company and personal cell phone use, requiring trainers to use company-issued phones for client communication and restricting personal device use to designated break times and areas. | 14 September 2024 |
| Employees Trainers Cleaning the Gym | How trainers and the gym manager are responsible for maintaining cleanliness throughout the facility with assigned daily and weekly tasks. | Never revised |
| Employees Trainers Client Information is Confidential | How client information must be kept strictly confidential and not shared outside LeoFit or its HR partner, with legal consequences for violations. | Never revised |
| Employees Trainers Client Procedure | How to maintain professionalism and deliver a full 20-minute personal training session with proper preparation, focus, and client care before, during, and after the workout. | Never revised |
| Employees Trainers Clients, New Sign Ups | What to do after a client demo to complete signup, process payment, set up training, and ensure proper documentation and marketing follow-up. | Never revised |
| Employees Trainers Commissions Schedule | Commission structure for trainers on booking demos and selling or renewing client packages, including rates, payment terms, and refund/termination deductions. | 25 August 2022 |
| Employees Trainers Conduct with Clients | Guidelines for trainer conduct to maintain professionalism and prevent client complaints, including boundaries on touch, communication, and restricted areas. | Never revised |
| Employees Trainers Contact Source in EZ Facility | How client referral sources are recorded in EZ Facility and tracked through manager instructions and Cheryl’s weekly marketing spreadsheet. | Never revised |
| Employees Trainers Don’t Sell Short Sessions | Why 15-minute sessions are not offered or discounted since all training sessions are charged at the standard 20–25-minute rate regardless of duration. | Never revised |
| Employees Employee Breaks | Meal and break rules for non-exempt, exempt, and part-time employees, including scheduling, time card recording, and disciplinary consequences for violations. | 14 September 2024 |
| Employees Human Resources Employees Clock In & Out on Computer | employees clock in and out on computer | Never revised |
| Employees Flexible Schedule Employees | Policy for flexible schedule employees explaining unpaid time off limits, lack of paid benefits, insurance options, attendance rules, and sick leave allowances. | Never revised |
| Employees Managers Trainers How to Get Referrals | Referral-based client acquisition strategy requiring trainers to actively and persistently ask existing clients for contacts, emphasizing sincerity, results, and incentives to grow the gym. | Never revised |
| Employees Trainers Managing Clients & Billing | Policy for managing clients after sessions, cancellations, and no-shows, including rescheduling rules, penalties, and handling incomplete package payments. | Never revised |
| Employees Trainers No Discounted Rates for Friends & Family | Policy ending employee friends-and-family training discounts, requiring them to pay standard rates or purchase packages for lower per-session pricing. | Never revised |
| Employees Trainers No Double Booking of Clients | Policy against double training clients, except in rare emergencies, with rescheduling or offering a free Vasper or BodPod session as alternatives. | Never revised |
| Employees Paid Time Off | Paid Time Off (PTO) policy outlining eligibility, accrual rates, usage rules, request procedures, and disciplinary actions for misuse. | 15 September 2022 |
| Employees Trainers Perfume & Cologne | Policy prohibiting employees from wearing perfumes, colognes, aftershaves, or strongly scented products at work to prevent client and staff discomfort or allergic reactions. | Never revised |
| Employees Trainers Pricing | Simplified pricing policy for gym services, outlining session rates, package discounts, gradual rate increases for underpriced clients, and set prices for BodPod, PNOE, and Vasper sessions. | 23 May 2025 |
| Employees Trainers QR Code Cards | How to use two-sided QR code cards to encourage clients to leave Yelp and Google reviews after training sessions or in follow-up communications. | Never revised |
| Employees Trainers Recurring Session in EZFacility | How to book recurring sessions in EZFacility | Never revised |
| Employees Tardiness and Absenteeism | Attendance and punctuality policy detailing how absences, tardiness, and missed punches are counted as incidents, along with the progressive discipline system and conditions for rehire. | Never revised |
| Employees Trainers Total Gym, Overhead Press Bar | Mandatory removal of the overhead press bar attachment immediately after use to prevent tripping hazards. | Never revised |
| Employees Trainers Training Employees | Guidelines for scheduling discounted gym training sessions for Leo Hamel Fine Jewelers employees without causing financial loss or trainer overtime. | 07 June 2025 |
| Employees Trainers Weight Lifting Equipment | Rule requiring all gym equipment to be put away immediately after use. | Never revised |
| Employees What We Do | What makes our gym unique is delivering the fastest, most efficient full-body strength training in San Diego using ARX technology for 20–25 minutes twice a week. | Never revised |
| Employees Trainers When on Breaks | Rules for taking breaks and lunches without disturbing coworkers or neighboring businesses and avoiding eating at desks to maintain cleanliness and professionalism. | Never revised |